Unless specified, cards are preconfigured to have no product or time restrictions, no odometer prompting and a default PIN assigned. If you wish to restrict the card, please specify the restrictions when ordering the card or call us on 1800 664 271 during business hours to setup your card restrictions.
We treat card security seriously. All cards require a PIN and additionally you can request vehicle description checking (including Registration checking), product restrictions, time of day restrictions and odometer recording and validation. Combined with automatic enrolment in our 24/7 validation service you can be rest assured your card is protected from unauthorised use around the clock.
The card can be used at over 60 sites. To see the list of participating outlets, please click here
Once a completed and signed original application is received via mail, you will generally receive your welcome pack which includes your new Mogas FuelCard(s) within 5 to 10 business days. This process may be delayed if we receive incomplete information.
It is our company policy to require physically signed copies of application forms.
The card fee is applied to the account on a monthly basis, starting from the first day in the month the card was activated.
Our company privacy policy restricts our employees & agents from seeing password and PIN numbers for your account. In the event that you forget your PIN or the original PIN letter is lost, misplaced, our card services department will need to re-issue a new PIN via mail or email to the registered account holder. Alternatively, if you are registered for our online Mogas FuelCard Management System, you can log in and change your PIN there also.
There are three ways to report your card as lost or stolen.
Contact our team using any of the methods listed under Contact Us